LithicOpsOperations Dashboard
RA

Operations Dashboard

Lithic Card Program — Stearns Bank Sponsored

2 alerts require attention

Auth Approval Rate

97.4%
0.7%

vs prev 24h

Approved

14,821

Declined

392

Total

15,213

Txn Volume 24h

$2.85M

8.9%15,213 txns

78% of daily limit

Active Cards

8,441

0.7%OPEN
124 paused
38 pending

Chargeback Rate

1.12%

0.24%ABOVE 1% THRESHOLD

47 open disputes · threshold 1.00%

Avg ASA Latency

184

ms
8.5%vs prev 24h

p99

1841ms

Timeouts

3

SLA

2,000ms

Reserve Balance

$48.2K

35.7%BELOW MINIMUM

Min required: $50K · Fund immediately

Pending KYC Reviews

7

75%NEEDS_REVIEW
Oldest: 3d 14h

SLA: 5 business days

Open Disputes

4

100%active
2 aging >5d

Network penalty risk if unresponded

Recent Transactions

12 transactions · real-time ASA data

Txn IDMerchantMCCAmount CardNetworkStatusASA Latency Timestamp
txn-88421

Amazon Web Services

Cloud Services

7372$4,218.00
···· 4821
VISA
SETTLED
142ms00:02:14
txn-88420

Stripe Atlas

Financial Services

6012$299.00
···· 9134
MASTERCARD
APPROVED
198ms00:01:47
txn-88419

Shell Oil — Chicago O'Hare

Fuel & Gas

5541$87.42
···· 3307
VISA
SETTLED
167ms00:01:12
txn-88418

Whole Foods Market

Grocery

5411$214.88
···· 7701
VISA
SETTLED
154ms00:00:38
txn-88417

Binance Pay

Cryptocurrency

6051$1,500.00
···· 2219
MASTERCARD
DECLINED

AUTH_RULE: MCC_BLOCKED

89ms23:59:41
txn-88416

Delta Airlines

Airlines

3001$842.00
···· 6612
VISA
APPROVED
211ms23:58:29
txn-88415

Marriott Bonvoy

Hotels

7011$3,210.00
···· 5508
AMEX
SETTLED
176ms23:57:11
txn-88414

Unknown Merchant — Lagos

Misc Retail

5999$4,800.00
···· 0093
MASTERCARD
DECLINED

ASA_TIMEOUT: 2341ms

2341ms23:55:54

Showing 1–8 of 12 transactions

KYC Review Queue

5
NA

Ngozi Adeyemi

n.adeyemi@techventures.ng

MEDIUMNEEDS REVIEW

Address verification failed — PO Box not accepted

KYC_BASIC
81h old
PK

Priya Krishnamurthy

priya.k@finstack.io

LOWNEEDS REVIEW

SSN match confidence below threshold (74%)

KYC_BASIC
56h old
MO

Marcus Okonkwo

m.okonkwo@globalops.com

LOWNEEDS REVIEW

Document expiry within 30 days

KYC_BYO
48h old
SF

Saoirse Flanagan

s.flanagan@dublintech.ie

HIGHNEEDS REVIEW

Name mismatch between ID and application

KYC_BASIC
32h old
TY

Takeshi Yamamoto

tyamamoto@nexuscard.jp

MEDIUMNEEDS REVIEW

Foreign national — additional document required

KYC_BASIC
24h old

Active Disputes

4
2 aging >5d
disp-4401EVIDENCE_SUBMITTEDAGING

Unknown Merchant — Lagos

$4,800.00···· 0093
6d
disp-4398OPENAGING

Binance Pay

$1,500.00···· 2219
5d
disp-4391OPEN

Marriott Bonvoy

$3,210.00···· 5508
4d
disp-4388OPEN

Delta Airlines

$842.00···· 6612
2d

Webhook Event Feed

LIVE
Last 8 events · endpoint: api.lithic.com

transaction.created

wh-evt-00914

DELIVERED142ms
/webhooks/lithic/transactions
00:02:14

authorization.created

wh-evt-00913

DELIVERED198ms
/webhooks/lithic/authorizations
00:01:47

authorization.updated

wh-evt-00912

FAILED2341ms2× retry
/webhooks/lithic/authorizations
23:55:54

account_holder.updated

wh-evt-00911

DELIVERED88ms
/webhooks/lithic/account-holders
23:51:22

card.shipped

wh-evt-00910

DELIVERED104ms
/webhooks/lithic/cards
23:44:09

dispute.updated

wh-evt-00909

DELIVERED211ms
/webhooks/lithic/disputes
23:38:55

financial_account.updated

wh-evt-00908

RETRYING504ms1× retry
/webhooks/lithic/financial-accounts
23:31:41

account_holder.verification

wh-evt-00907

DELIVERED77ms
/webhooks/lithic/account-holders
23:22:18
Webhook endpoint health:
Operational
· Avg delivery: 184ms · Success rate: 96.4%
1 failed1 retrying